We offer FREE SHIPPING for all orders!
UPDATE - During COVID-19, shipping cost has increased a lot. So we only offer free shipping on certain products.
All orders can be tracked with Tracking Information after we ship your order.
Processing time: International orders normally will be processed around 3 - 5 business days.
Shipping time: Deliveries usually take 1 - 3 weeks. In exceptional circumstances, your order delivery can take up to 1 month due to the distance between countries and shipping delays.
UPDATE - Due to COVID-19, the shipping might be delayed by 2-4 weeks.
When you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once because our products are shipped from different international warehouses.
We always aim to deliver your order within our standard delivery times, but sometimes unexpected factors can cause delays in your order delivery.
Here are some reasons your delivery might be late:
There were unpredictable circumstances beyond our control.
Do you want to find out the current delivery status of your order?
If you placed your order from our online shop and received the wrong product, please kindly contact us at firstname.lastname@example.org or contact us HERE for further assistance.
We will reply to your inquiries within 24 hours time.